Customer returns information
 

If you would like to return or exchange an item

If you have had a change of heart or the product is not suitable you can make a return or exchange . (Conditions below)

RETURNING ITEMS FROM STOCK MUST BE IN THE CONDITION THEY WERE RECEIVED AND IN ALL ORIGINAL PACKAGING.

All items listed as in stock can be returned or exchanged easily.

The item must be in the original packaging and in New Condition. You have 14 days from the date the item was received. 

The return cost is with the sender however, We can arrange the return for you We charge £55 PLUS VAT WHICH WE CAN DEDUCT RROM YOUR REFUND.

Please advise of the order No, address and contact details in the email sent to sales@officechairsuk.co.uk

Once the goods are back with us and checked a refund be issued please allow for the banking system to process the money back to you.

If you originally selected to pay an additional charge for quick delivery we will only refund the price paid for the item and not the enhanced delivery charge.


Made to Order / Bespoke items cannot be returned please refer to our T&C's

If you have any damage on delivery or if the item is faulty please contact us asap. Could you please email us the following information:

Your order number, the address where the item is located, photographs of  any damage or a description of what is wrong. 

Please send this email to sales@officechairsuk.co.uk