Coronavirus

COVID 19 Customer Information

Dear Valued Customer,

IN RESPONSE TO THE NEW ANNOUNCEMENTS FROM THE PRIME MINISTER WE WILL BE CONTINUING TO TRADE AS NORMAL Updated 16.35pm on the 2nd November 2020

ALL OF THE MANUFACTURERS ARE OPERATING AS NORMAL.

IF YOU NEED A CHAIR QUICKLY WE HAVE OUR XPRESS DELIVERY SECTION WITH A  NUMBER OF CHAIRS WE ARE ABLE TO SEND OUT. DELIVERY TIMES ARE AS ACCURATE AND NORMALLY 3-5 WORKING DAYS UNLESS OTHERWISE STATED. THIS SERVICE IS RUNNING AS NORMAL . CLICK LINK BELOW TO SEE MORE

https://www.officechairsuk.co.uk/office-chairs/xpress-delivery-chairs/

THE HERMAN MILLER FACTORY HAS  FULLY REOPENED ! PRODUCTION IS IN FULL SWING AND LEAD TIMES ARE VERY NEARLY BACK TO NORMAL. LEAD TIMES ARE IN THE SPEC ON ALL PRODUCTS.
https://www.officechairsuk.co.uk/new-herman-miller-aeron-remastered-by-don-chadwick-2017-chair/
https://www.officechairsuk.co.uk/herman-miller-mirra-2---graphite/
https://www.officechairsuk.co.uk/herman-miller-mirra-2-triflex-ii-back-graphite-edition/


THE HUMANSCALE FACTORY IS STILL FULLY OPERATIONAL SO PLEASE FEEL FREE TO ORDER FROM THE SECTION BELOW. ESTIMATED LEAD-TIMES IN THE AVAILABILITY SECTION FOR EACH PRODUCT ARE ACCURATE.

https://www.officechairsuk.co.uk/office-chairs/humanscale/


WE WOULD LIKE TO THANK ALL OF OUR CUSTOMERS SUPPORTING US AT THIS DIFFICULT TIME AND WE ASSURE YOU THAT WE ARE DOING ALL WE CAN TO PROCESS AND DELIVER YOUR ORDERS AS SOON POSSIBLE.

PLEASE READ BELOW

Frequently Asked Questions.

1. Can I place an order? Yes. Will Office Chairs UK deliver my Order ? Yes, WHEN IT IS SAFE TO DO SO in accordance with government guidelines and PHE. You can check the current delivery times on the product pages under specification  . When selecting a delivery address, be aware that companies and businesses may be closed and unable to receive parcels. 

2. If you would like to place an order PLEASE DO AS THESE CHAIRS ARE A LONG TERM PURCHASE AND WORTH THE WAIT.  Your chair ORDER will be processed as normal lead times are running  currently Normally . All of the factories have now reopened and manufacturing as normal. updated 31/10

Lead times are in the spec on the product pages and are accurate updated  12.24pm 30/10

If you have a chair on order? The chair will have been ordered with the factory and is being made again lead times are on the product pages in the spec and accurate updated 12.30pm  30/10

3. Is it possible to return items. We can except returns refunds may take longer than normal. See section 6

4. Is it safe to receive orders? The likelihood of an infected person contaminating commercial goods is low and the risk of catching the virus that causes COVID-19 from a package that has been moved, travelled, and exposed to different conditions and temperature is also low. You can find the latest information on COVID-19 on the information pages of the UK Government and the World Health Organization.

5. Is it possible to reduce contact with the driver when they deliver my order?Yes. Drivers have been advised to reduce contact with customers by placing packages at the customer’s doorstep and stepping back. If an ID check is required, these are now performed at a distance.

6.How are refunds affected? We currently are able to  process refunds as normal but please allow for the banking system, please email and we will do all we can as quickly as we can.

7. Can i contact Office Chairs? We are now back taking your phone calls  0345 600 1917 if we do not answer please leave a message and we ill get back to you. We are  also receiving emails to Sales@officechairsuk.co.uk and also  via our online chat service during office hours Monday - Friday 9-5 pm

WE THANK YOU FOR YOUR BUSINESS AND SUPPORT DURING THIS DIFFICULT TIME.

ALL THE BEST RICHARD AND JAMES



Official Online Dealer For

Aircharge Wireless Charging Allermuir Chairs, Sofas and Furniture Boss Design Boss Design Kruze Collection By David Fox Colebrook Bosson Saunders (CBS) Dauphin Edge Design Elite Ergo Monitor Arms and Accessories Giroflex Girsberger Office Chairs Herman Miller Herman Miller Lounge Seating Humanscale Chairs and Ergonomic Products Interstuhl KAB Seating Komac Koplus Seating Lyndon Design naughtone Contemporary Seating & Tables Orangebox Orangebox Modular Acoustic Meeting Pods Pledge Sedus Senator Desking Systems Senator Haven Meeting Spaces Senator Office Chairs Techo Torasen Torasen Orthopaedica Range Valo Verco Chairs and Furniture Viasit - Award Winning Products from Germany Vitra and Eames Collection William Hands Executive Furniture & Chairs